How I Work

Updated 12.22.25

This page outlines how I typically work with teams on complex digital products.It expands on the front-end–driven, human-centered approach mentioned earlier—grounded in real implementation constraints rather than abstract frameworks.

My process is adaptive rather than prescriptive. The steps below describe how I bring clarity, structure, and feasibility to ambiguous or high-stakes problem spaces, including healthcare-related products.
1. Understanding the Problem Space

I begin by understanding the context before proposing solutions.
This includes the product domain, users, constraints, and existing systems.

In complex or regulated environments, early clarity reduces downstream risk.

This phase typically includes:

  • Product and domain understanding
  • User and workflow research (patients, clinicians, end users)
  • Stakeholder conversations and constraint mapping
  • Review of existing products, systems, and references
2. Defining Structure and Direction

Insights are translated into a clear experience structure that aligns user needs with business and technical realities.

Rather than expanding scope, this phase focuses on making complexity manageable and defining what truly matters.

This phase typically includes:

  • Experience framing and problem definition
  • Key workflows, task flows, and edge cases
  • Design principles and success criteria
  • Early feasibility and front-end considerations
3. Designing with Implementation in Mind

Design decisions are made with real-world implementation constraints in mind from the start.

With a front-end background, I prioritize clarity, scalability, and handoff readiness—reducing friction between design and engineering.

This phase typically includes:

  • Iterative UX and UI design
  • Interaction and layout system design
  • Responsive behavior planning
  • Prototyping for alignment and validation
4. Validation and Risk Awareness

Rather than treating delivery as an endpoint, I focus on early validation and refinement.

This helps ensure that designs hold up under real usage conditions and do not introduce unnecessary usability or implementation risk.

This phase typically includes:

  • Usability review and feedback synthesis
  • Design iteration based on findings
  • Cognitive load and edge-case review
  • Documentation for handoff or next steps
5. Collaboration and Boundaries

I typically work closely with product, design, and engineering partners.
My role often sits at the intersection of design and implementation—helping teams align early and avoid costly rework later.

While I bring human-factors awareness and healthcare experience, I do not replace regulatory consultants or provide formal FDA/ISO documentation.

6. Continuous Refinement

If a project continues beyond initial delivery, I support refinement through design iteration, clarification, and system-level adjustments—based on new information or feedback.

This ensures that products evolve without losing structural clarity or usability.