Ann Chang | UX Design with a Front-End Engineering Mindset

This service focuses on clarity, safety, and usability—especially in complex or high-stakes environments. I approach design through a human-factors lens, aiming to reduce cognitive load, prevent errors, and ensure interfaces hold up under real-world conditions rather than ideal scenarios.

Overview

This service focuses on clarity, safety, and usability—especially in complex or high-stakes environments.

I approach design through a human-factors lens, aiming to reduce cognitive load, prevent errors, and ensure interfaces hold up under real-world conditions rather than ideal scenarios.

Scope & Use Cases

What this service focuses on

Reducing cognitive load and interface complexity
Improving clarity in workflows and decision points
Identifying usability risks and edge cases early
Designing for real usage contexts, not just ideal flows

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When this is most useful

Healthcare or regulated product contexts
Systems used under time pressure or stress
Tools supporting decision-making or critical actions
Products where clarity and safety matter more than visual novelty

Usability & Human Factors–Informed Design

This service focuses on clarity, safety, and usability—especially in complex or high-stakes environments. I approach design through a human-factors lens, aiming to reduce cognitive load, prevent errors, and ensure interfaces hold up under real-world conditions rather than ideal scenarios.

What this service focuses on

When this is most useful